Where are you located?
Our workshop is located at Marke 7 in Dieren (Gelderland), near the A12 (near Arnhem). From here, we process and ship all diesel engine . We're a 15-minute drive from the A12.

What are your opening hours?
You can order 24/7 from our online store. We're available by phone Monday through Saturday, 9:00 AM to 6:00 PM. Feel free to leave a message; we'll call you back as soon as possible.

Do you have a showroom or visiting address?
Our building in Dieren has a workshop and a large inventory of diesel engine . Visits are by appointment only or for pickup. Call +31616157443 to schedule your visit.

Are your engine new or used?
We supply unused, low-hour, reconditioned, or well-functioning diesel engine . All engine come with a three-month warranty. Images in the webshop are for illustrative purposes only; together we'll determine which engine is best suited to your needs.

Do you sell parts?
Yes, both new and used. Check our webshop for availability and condition, or send us a message for advice.

Which engine do you have in stock?
Our main brands: Mitsubishi, Yanmar, Shibaura, Kubota & Iseki. We have experience with other brands, but these are the ones we stock the most. Our webshop is up-to-date with our actual stock.

Do you sell parts?
Yes, both new and used. The condition of each part is indicated in the webshop. For special parts, please email or call us. We'll help you find the right part.

What's my old diesel engine worth?
MyPartsPlace accepts trade-ins for old engine . Provide your model and serial number, and we'll determine the value. Once agreed upon, this will be deducted from the invoice for your new engine receive the old engine

What information do you need to recommend engine
Always include the model number , serial number , application (e.g., shovel, generator, mini-tractor), and optionally photos of the mounting points and connections. This information allows us to check compatibility and make a suitable recommendation.

Overhaul or replacement, what do you do?
engine overhauls on order. However, we can supply reconditioned replacement engine , or offer a new or used engine that can serve directly as a replacement engine.

Does MyPartsPlace provide quotes?
Yes, we do, including shipping costs and any trade-ins. For business customers, we can create a quote and invoice in your company name; please provide your company details and VAT number. You can easily arrange this yourself through our website. Enter your details, select your engine and any trade-ins, and you'll immediately receive a clear quote. This way, you'll know exactly what to expect.

What are the shipping options?
We ship all our products via Dachser.

What are the shipping costs?
Costs depend on weight, dimensions, and daily rate. You can request exact prices by contacting us, so we can offer a fair price.

What is the delivery time?
We try to ship Engine Engine and items that are out of stock have a longer delivery time. Please contact us for an exact estimate. We understand that downtime costs money!

Do you ship internationally?
Yes, many of our engine go abroad. We deliver engine to Belgium, Germany, Austria, France, Croatia, Italy, Finland, Denmark, China, Thailand, Romania, Europe, and Canada, etc.

What international taxes and customs duties do I have to pay?
You pay shipping and any applicable VAT to us. You will receive a separate invoice for customs, payable directly to the customs office of the country in question. Costs depend on the country, weight, and dimensions.

Is it possible for businesses outside the Netherlands to reverse charge VAT?
Yes, with a valid VAT number, you pay 0% VAT on orders. VAT numbers are verified.

How are engine packaged?
Engine are securely packed on pallets or in wooden crates with protective material. Fittings and vulnerable parts are shielded to prevent damage during transport.

Which payment methods do you accept?
You can find an overview of all available payment methods on our website: Payment Methods .

Can I pay later?
We typically deliver after payment. Post-payment is not possible.

Can I return my order?
Returns are possible upon consultation. Place your order carefully to avoid unnecessary shipping costs. If the engine or parts don't fit or are different than expected, please contact us for a suitable solution. Advice for future purchases is also available by phone.

What does the warranty cover?
Used engine include: 3 months warranty. New engine include: 1 year warranty. The warranty covers engine defects and does not cover assembly errors, wear and tear, or parts you transfer yourself. In the event of a warranty claim, we will assess the complaint and offer repair, replacement, or another suitable solution.

Defect Procedure:
Always report a defect by phone or email, including your order number and a photo/video of the problem. We will evaluate the issue and provide instructions for return or repair; do not return the product without consulting us first.

What tests do we perform?
We start with a thorough visual inspection, removing all cables, wires, and hoses. The engine block is cleaned, filled with fresh oil and a new oil filter, and tested on our own test bench. We check the cold start, the smoke pattern, and inspect the engine block for cracks, leaks, or other damage. If present, we also test the starter engine and alternator.

What does "images are indicative" mean?
The photos on our website often show a representative product model. This means the item pictured is an example of the type or model we offer. Small details, such as color and accessories, may vary slightly depending on the delivered product.

Which engine fits my machine?
Send us the make and model of your machine, as well as the engine or chassis number. It's often important to compare mountings, shaft orientation, and connections (coolant, fuel, exhaust). We'll check compatibility and recommend the right model or a suitable modification.

How do I identify a Kubota or Yanmar model?
The model/serial number is usually located on a metal identification plate or cast into the engine housing. Send a photo of the plate or markings; we will identify the model and indicate which parts are compatible.

What can I do if my engine is overheating?
Check the coolant level, radiator (contamination), water pump, and thermostat. If the engine was smoking or consuming a lot of oil shortly before the problem arose, this could indicate more serious internal problems. Contact us for diagnosis and advice. We can assist with inspection or replacement.

How long does a diesel engine last on average?
That depends heavily on usage and maintenance. With proper maintenance and proper use, many industrial diesel engine thousands of operating hours. Low-hour or reconditioned engine can begin a new life cycle.

Can you supply parts for older models?
Yes, we have a large parts warehouse and are happy to help you find difficult or older parts. Send us the part number or clear photos, and we'll find the best option (original or aftermarket).